Behind the scenes: An ongoing series of glimpses into everyday life at The Clavadel

Profile of Jane Tomes, Physiotherapist

In this, the fourth in our series of ‘behind the scenes’ interviews, we spoke to physiotherapist Jane Tomes about her career in the caring professions and the difference she makes to her patients’ lives through her work.

Hello Jane, thank you for taking the time to talk to us. You are a long-standing and highly valued member of staff; as such, we would love to get an idea of what ‘makes you tick’, so I hope you don’t mind us asking you a few questions…

As a physiotherapist of nearly 40 years standing  ̶  including spells with both the NHS and the private sector  ̶  your considerable experience speaks for itself, but what keeps you personally and professionally motivated?

I have thoroughly enjoyed my career to date as it has enabled me to interact with a wide variety of patients and experience their differing expectations and approaches to life. The current healthcare landscape is constantly evolving, which means I never stop learning and developing. This keeps my interest and motivation levels high, meaning I can then use my ever-increasing knowledge base to reassure clients and allay any fears they may be harbouring. Each person presents a unique set of needs, so the journey back to health and well-being is always a fascinating and challenging one. It certainly keeps me on my toes!

You have been with The Clavadel since it first opened its doors in 2014; things are clearly going well. Could you give us an insight into why the working environment here is so special and what it is that has encouraged you to stay.

The Clavadel is a remarkable model for residential care. Predominately focusing on orthopaedic rehabilitation is quite a niche field that allows the whole team to work closely together. As such, teamwork is paramount and continues to be what makes working here so rewarding. It may be a cliché, but the whole staff feel very much like a family; perhaps because the business is family-run. As a result, everyone feels valued and staff look out for one another. This makes for a harmonious atmosphere that is reflected in the remarkably high satisfaction rates we experience in feedback from patients.

The value of hydrotherapy in the rehabilitation journey is increasingly being recognised and you are enthusiastic about incorporating it as part of any holistic pain management programme. What has convinced you of its benefits or persuaded you as to its curative properties?

That’s an easy one. Over the years, I have seen the extraordinary benefits of hydrotherapy  ̶  on very many occasions and across a wide range of conditions. By using a combination of buoyancy, resistance, and warmth, it becomes an incredible tool in our arsenal. Clients experience an alternative form of exercise that perfectly complements their land-based routines, and often with much less discomfort. It facilitates a range of movements in the pool that can’t be replicated elsewhere and offers relief for the whole body, alongside specifically targeted muscles, in a holistic way that enhances rehab.

Your weekly well-being classes are extremely popular with both current residents and those about to return home. Can you briefly outline why it is so important to provide sound advice and a few handy hints to help ease patients back into new routines during those important early days back in familiar surroundings?

Some patients can initially be a little apprehensive about being discharged, wondering what they will face on their return home: will they be able to cope or have a whole host of questions and difficulties to negotiate? My well-being talks aim to address all their concerns and give them the confidence to manage their expectations. I am able to demonstrate useful gadgets that help with day-to-day living and provide a safe space to share ideas or alleviate any nagging worries. We often have a few laughs and funny stories, too!

You provide a wealth of support covering a wide range of topics for former residents to take with them on departure, but if you could give just one piece of advice, what might that be?

It’s obviously tricky to condense a large body of knowledge into a single statement, but my favourite piece of advice is to ‘find your own routine and pace yourself  ̶  don’t’ compare yourself to anyone else’.

And when your shift ends at the close of a busy day, how do you take time to relax and ensure you take good care of yourself? Do you have any hobbies or pastimes that fill your spare hours?

I find my relaxation in being outdoors. I love walking in the countryside  ̶  especially taking in the enormity of the sky and being by water. I think it’s that attraction to the elemental forces of nature that helps encourage my approach to holistic practise. I also love spending time with my family and enjoy singing in a community gospel choir. And, of course, I make sure I keep up my exercises!

It has been a fascinating insight, Jane, but we had better let you get back to your patients. Thank you for sharing your thoughts.